Artículos académicos

Centro de Estudios Empresariales

A bibliometric analysis of customer experience in the omni-channel era

Autoría: Giulio Marchena, Percy Marquina Feldman

Enhancing Professional Employability: The Impact of Agile Methodology Training

Autoría: Nicolás Núñez Morales

Predictive Variables of Organisational Performance in Creative Industry Companies from the Perspective of Managers: Experiences in SMEs

Autoría: Marelby Amado

Operational excellence in onlinefood delivery service: the roleof food biosafety measures

Autoría: Flavia Braga Chinelato, Carlos Arturo Hoyos Vallejo

Segmentación de la rotación de docentes de educación superior para la retención del talento académico

Autoría: Nicolás Núñez Morales

Unlocking innovation: how enjoyment drives GenAI use in higher education

Autoría: Nicolás Núñez Morales

Policy disclosure as a predictor of environmentalbehaviour: evidence from the chilean retail sector

Autoría: María José Ibañez Caamaño

Negative consumer–brand relationships in services: does gender matter?

Autoría: Flavia Braga Chinelato

Expanding horizons for the future with anopen educational model for complexthinking: external and internal validation

Autoría: May Portuguez Castro

Beyond convenience: understanding the nexus of foodbiosafety, service quality, and brand image in online fooddelivery services

Autoría: Flavia Braga Chinelato, Carlos Arturo Hoyos Vallejo

Effects of channel integration on the omnichannel customer experience

Autoría: Percy Marquina Feldman

Delivering trust: how food safety performance drives loyalty across the online ordering journey

Autoría: Carlos Arturo Hoyos Vallejo, Flavia Braga Chinelato

Artículos académicos

A bibliometric analysis of customer experience in the omni-channel era

Enhancing Professional Employability: The Impact of Agile Methodology Training

Predictive Variables of Organisational Performance in Creative Industry Companies from the Perspective of Managers: Experiences in SMEs

Operational excellence in onlinefood delivery service: the roleof food biosafety measures

Segmentación de la rotación de docentes de educación superior para la retención del talento académico

Unlocking innovation: how enjoyment drives GenAI use in higher education

Policy disclosure as a predictor of environmentalbehaviour: evidence from the chilean retail sector

Negative consumer–brand relationships in services: does gender matter?

Expanding horizons for the future with anopen educational model for complexthinking: external and internal validation

Beyond convenience: understanding the nexus of foodbiosafety, service quality, and brand image in online fooddelivery services

Effects of channel integration on the omnichannel customer experience

Delivering trust: how food safety performance drives loyalty across the online ordering journey

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